Plugsurfing Power Platform

All Systems Operational

About This Site

This page shows the current operational status of the Plugsurfing Power Platform platform. Not only does this give an overview of the current status, it shows past incidents and a transparent uptime calculation. This page will also become the main communication channel to customers during an incident.

As soon as we become aware of an incident, this page will be updated to reflect the current status, and will be updated continually throughout the incident.

Please subscribe to the page to get updates via email immediately and directly.

Local charging via RFID Operational
90 days ago
99.94 % uptime
Today
Remote charging start/stop, including Ad-Hoc Operational
90 days ago
99.81 % uptime
Today
P3 Web Portal ? Operational
90 days ago
100.0 % uptime
Today
Drive API Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
100.0 % uptime
Today
Driver Web Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled maintenance - Plugsurfing Network Infrastructure Jul 2, 2025 04:00-06:00 UTC

Dear Customers,

We would like to inform you about a scheduled maintenance window that may cause temporary disruptions to Plugsurfing network.

Maintenance Window:
Date: Wednesday, 2nd July 2025
Time: 06:00 AM – 08:00 AM CET

During this time, customers may experience intermittent service interruptions. Our team will work to minimize downtime and ensure normal operations resume promptly.

We sincerely apologize for any inconvenience and thank you for your patience. For urgent assistance, contact our Customer Support.

Best regards,
The Plugsurfing Team

Posted on Jun 25, 2025 - 08:41 UTC

Scheduled maintenance - Plugsurfing Network Infrastructure Jul 3, 2025 04:00-06:00 UTC

Dear Customers,

We would like to inform you about a scheduled maintenance window that may cause temporary disruptions to Plugsurfing network.

Maintenance Window:
Date: Thursday, 3rd July 2025
Time: 06:00 AM – 08:00 AM CET

During this time, customers may experience intermittent service interruptions. Our team will work to minimize downtime and ensure normal operations resume promptly.

We sincerely apologize for any inconvenience and thank you for your patience. For urgent assistance, contact our Customer Support.

Best regards,
The Plugsurfing Team

Posted on Jun 25, 2025 - 08:44 UTC
Jul 2, 2025

No incidents reported today.

Jul 1, 2025
Completed - The scheduled maintenance has been completed.
Jul 1, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 04:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 25, 09:07 UTC
Scheduled - Dear Customers,

We would like to inform you about a scheduled maintenance window that may cause temporary disruptions to Plugsurfing network.

Maintenance Window:
Date: Tuesday, 1st July 2025
Time: 06:00 AM – 08:00 AM CET

During this time, customers may experience intermittent service interruptions. Our team will work to minimize downtime and ensure normal operations resume promptly.

We sincerely apologize for any inconvenience and thank you for your patience. For urgent assistance, contact our Customer Support.

Best regards,
The Plugsurfing Team

Jun 25, 08:38 UTC
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
Completed - The scheduled maintenance has been completed.
Jun 26, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 04:00 UTC
Scheduled - Dear Customers,

We would like to inform you about a scheduled maintenance window that may cause temporary disruptions to Plugsurfing network.

Maintenance Window:
Date: Monday, 26 June 2025
Time: 06:00 AM – 08:00 AM CET

During this time, you may experience intermittent service interruptions. Our team will work to minimize downtime and ensure normal operations resume promptly.

We sincerely apologize for any inconvenience and thank you for your patience. For urgent assistance, contact our Customer Support.

Best regards,
The Plugsurfing Team

Jun 23, 11:48 UTC
Jun 25, 2025
Completed - The scheduled maintenance has been completed.
Jun 25, 07:00 UTC
Update - Dear Customers,

We wanted to inform you, due to unavoidable reasons we need to extend the maintenance window for an hour. Hence the maintenance will end at 09.00 CET instead of 08.00 CET.

We sincerely apologize for any inconvenience and thank you for your patience. For urgent assistance, contact our Customer Support.

Best regards,
The Plugsurfing Team

Jun 25, 05:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 04:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 23, 11:50 UTC
Scheduled - Dear Customers,

We would like to inform you about a scheduled maintenance window that may cause temporary disruptions to Plugsurfing network.

Maintenance Window:
Date: Monday, 25 June 2025
Time: 06:00 AM – 08:00 AM CET

During this time, you may experience intermittent service interruptions. Our team will work to minimize downtime and ensure normal operations resume promptly.

We sincerely apologize for any inconvenience and thank you for your patience. For urgent assistance, contact our Customer Support.

Best regards,
The Plugsurfing Team

Jun 17, 10:20 UTC
Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025
Completed - The scheduled maintenance has been completed.
Jun 19, 12:00 UTC
Update - Dear Customers,

We wanted to inform you that the planned maintenance for the Plugsurfing network, originally scheduled for:

Date: Monday, 24 June 2025
Time: 06:00 AM – 08:00 AM CET

has been cancelled to ensure the best possible experience for our users.

We will keep you updated and share a new schedule once the maintenance is rescheduled. Thank you for your understanding and continued support.

For any urgent questions, please reach out to our Customer Support team.

Best regards,
The Plugsurfing Team

Jun 19, 12:00 UTC
Scheduled - Dear Customers,

We would like to inform you about a scheduled maintenance window that may cause temporary disruptions to Plugsurfing network.

Maintenance Window:
Date: Monday, 24 June 2025
Time: 06:00 AM – 08:00 AM CET

During this time, you may experience intermittent service interruptions. Our team will work to minimize downtime and ensure normal operations resume promptly.

We sincerely apologize for any inconvenience and thank you for your patience. For urgent assistance, contact our Customer Support.

Best regards,
The Plugsurfing Team

Jun 17, 10:16 UTC
Completed - The scheduled maintenance has been completed.
Jun 19, 11:54 UTC
Update - Dear Customers,

We would like to inform you that the previously announced maintenance window originally scheduled for:

Date: Monday, 23 June 2025
Time: 06:00 AM – 08:00 AM CET

for maintenance of Plugsurfing Maintennace has been cancelled to ensure the best possible experience for our users.

We will keep you informed and notify you once a new maintenance window has been scheduled. We appreciate your understanding and continued support.

For any urgent matters, please contact our Customer Support team.

Best regards,
The Plugsurfing Team

Jun 19, 11:53 UTC
Scheduled - Dear Customers,

We would like to inform you about a scheduled maintenance window that may cause temporary disruptions to Plugsurfing network.

Maintenance Window:
Date: Monday, 23 June 2025
Time: 06:00 AM – 08:00 AM CET

During this time, you may experience intermittent service interruptions. Our team will work to minimize downtime and ensure normal operations resume promptly.

We sincerely apologize for any inconvenience and thank you for your patience. For urgent assistance, contact our Customer Support.

Best regards,
The Plugsurfing Team

Jun 17, 10:00 UTC
Jun 18, 2025

No incidents reported.